Shipping & Delivery Policy

At One Team, we care about getting your order to you quickly, safely, and right on time.

1. Shipping Methods

We work with trusted local and international shipping partners to provide multiple delivery options based on your location and preferred method of receiving your order.

2. Order Processing Time

Orders are usually processed within 1 to 3 business days after payment confirmation.
During peak seasons or major promotions, processing time may take a little longer — but we’ll keep you updated every step of the way.

3. Delivery Time

• Domestic orders (within Egypt): 2–5 business days.

• International orders: 7–15 business days, depending on the destination and shipping method.

4. Shipping Fees

Shipping fees are calculated automatically at checkout based on the destination, package weight, and chosen delivery method.

5. Order Tracking

Once your order has been shipped, you’ll receive a tracking number via email or SMS so you can follow your shipment in real time.

6. Delays

We always strive to deliver orders on time, but in some cases, slight delays may occur due to customs, weather conditions, or other factors beyond our control.

If you have any questions about your order, our support team is always here to help:
📩 Order@oneteamegy.com